Terms & Rental Conditions

As of November 2026. This is a translation for your convenience; only theGerman version is legally binding.

1. Landlord and scope

The landlord is Kamensek & Krieger GbR, Josef-Reiert-Straße 16a, 69190 Walldorf, Germany ("we"). These terms apply to the rental of Ferienhaus an der Haslach, Haslachfeld 1, 79868 Feldberg, for bookings made via our website, our booking system or directly with us. For bookings via portals such as Booking.com or Airbnb, the price, payment and cancellation terms agreed there apply; otherwise – in particular house rules, security deposit, tourist tax and liability – these terms apply.

2. Conclusion of contract

By completing the booking you make a binding offer to conclude a rental contract. The contract is concluded with our booking confirmation by email. The person booking must be at least 18 years old; they are our contractual partner and are responsible for all fellow travellers complying with these terms.

3. Services, prices and number of guests

• The rental price includes use of the house and grounds, utilities (electricity, heating, water, Wi-Fi) and final cleaning.
• Not included are the tourist tax (see section 5) and optional extras such as bed linen and towel packages or firewood. You may also bring your own bed linen and towels.
• The price is based on the total number of guests including children stated when booking; children under 3 stay free. The house sleeps up to 20 guests; places 17 to 20 are on a sofa bed and extra beds.
• Exceeding the booked number of guests requires our prior consent and will be charged. A reduction is possible up to 14 days before arrival and will be reflected in the price; after that, the booked number of guests is charged.

4. Payment

• A deposit of 30 % of the total price is due when booking.
• The balance is due no later than 30 days before arrival.
• For bookings made less than 30 days before arrival, the full amount is due immediately.
• Payment is made by card via our payment provider or by bank transfer quoting the booking number.
• If payments due are not received despite a reminder with a reasonable grace period, we may withdraw from the contract and charge the cancellation fees under section 6.

5. Security deposit, tourist tax and registration

• We charge a security deposit of €350, payable by bank transfer together with the balance, no later than 30 days before arrival.
• The municipality of Feldberg charges a tourist tax per person per night: currently €3.90 from age 16 and €1.60 for ages 6 to 15; children under 6 are free. The municipality's current rates apply.
• Registration forms are required by law for every stay. We will ask for the necessary details before arrival.
• After departure we offset the tourist tax and any damage or additional costs against the deposit and refund the remainder within 14 days. If the amounts exceed the deposit, we will invoice the difference.

6. Cancellation by the guest

You may withdraw from the contract at any time before arrival. Cancellation must be made in text form (e.g. by email) and takes effect when we receive it. We then charge a flat-rate compensation of:

• up to 30 days before arrival: the deposit (30 % of the rental price),
• from 29 days before arrival and in case of no-show: 90 % of the rental price.

The security deposit and tourist tax are always refunded in full. You remain free to prove that we incurred no damage or substantially less. If we manage to re-let the house on the same terms, we will credit the income. You may also name a replacement guest to take over the contract. We recommend taking out travel cancellation insurance.

7. Cancellation by the landlord

We may withdraw from the contract if payments due are not made (section 4) or if the rental becomes impossible for reasons beyond our control (e.g. force majeure, unforeseeable damage to the house). In that case we refund all amounts already paid. Further claims are excluded unless we acted intentionally or with gross negligence.

8. Arrival and departure

• The house is available from 4:00 pm on the day of arrival.
• The key is in a key box at the house; you will receive the code before arrival.
• Departure must be by 10:30 am. Please leave the house swept clean, take all food and belongings with you and clean the barbecue. Waste must be separated; please dispose of glass yourself.
• We may charge reasonable costs for late departure or significant additional cleaning.

9. House rules

• Smoking is not permitted anywhere in the house.
• Celebrations are welcome. Quiet hours apply from 10:00 pm to 7:00 am: no noise outdoors and normal indoor volume. Please always be considerate of the neighbours.
• Pets are only allowed by prior arrangement with us.
• Sauna, hot tub, tiled stove, fire pit and barbecue must be used properly and at your own risk; children only under adult supervision.
• Heavy snowfall is possible in winter. The driveway is not cleared during your stay; road salt and snow shovels are provided. Winter-ready equipment is required for arrival.
• Please report any damage to us immediately, ideally with a photo.

10. Liability

You are liable for damage culpably caused by you or your fellow travellers. We are liable without limitation for injury to life, body or health and for damage caused intentionally or through gross negligence. For other damage caused through slight negligence we are only liable for breach of essential contractual obligations, limited to the foreseeable, typical damage. We are not liable for temporary outages of utilities (e.g. electricity, internet) or circumstances beyond our control (e.g. weather, construction work, ski lift operation).

11. No right of withdrawal

There is no statutory right of withdrawal for holiday accommodation rented for a specific period (Section 312g(2) No. 9 German Civil Code). The cancellation terms in section 6 apply.

12. Data protection

For information on how we process your data, please see ourprivacy policy.

13. Final provisions

German law applies. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.